Sunday, April 18, 2010

Teamleader

On the 15th I was an assistant team leader with a team leader of the chalets.

The responsibilities of a team leader are as follow:

1. Check that all you cleaning ladies has attended
2. Explain to them all the duties of the day and the schedules.
3. Make sure they have everything they need for example their chemicals, materials and equipment.
4. Make sure they are at the correct chalets/rooms
5. Spray the necessary chemicals for them on items that is necessary for example oven cleaner in the oven and etc.
6. When they do need help to clean then you help them.
7. After they cleaned you go and check if everything is in working order and clean.
8. If there is a crises or problem then the team leader must report it to the supervisor and handle the situation.
9. The team leader constantly do guest service and ask guest if everything is fine.

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